Take a break from gaming whenever you need to. Your wellbeing is our priority.
If you feel that you need to take a break from gaming, you can immediately self-exclude from your account. During exclusion, you will not be able to access games or your account.
Your account will be automatically reactivated after your chosen period.
Contact [email protected] to activate. Please include your account email and desired period.
Your account will be permanently closed. This decision cannot be reversed for a minimum of 6 months.
Contact [email protected] to activate permanent exclusion. Please include your account email.
If you're struggling with gaming habits or need someone to talk to, professional support is always available:
No. Your account will be completely inaccessible during the self-exclusion period. This is designed to give you a genuine break.
Your virtual coins remain in your account but are inaccessible during exclusion. They have no real monetary value.
No. Temporary exclusions cannot be reversed before the period ends. This is to ensure you get the break you need.
After temporary exclusion expires, your account will automatically be reactivated and you can resume playing. You will receive a notification.
Contact [email protected] with your account email. After confirmation, your account will be permanently closed.